Privacy Policy

Information We Collect

To provide you with the best possible gaming experience and ensure the security of our services, Dragon Raja collects various types of information:

• Account Information: When you create an account, we collect your username, email address, password (encrypted), and any additional profile information you choose to provide.
• Device Information: We collect information about your device, including device type, operating system version, unique device identifiers, mobile network information, and hardware specifications to optimize game performance.
• Game Data: This includes your in-game progress, character statistics, achievements, purchases, social interactions, and gameplay preferences to enhance your gaming experience.
• Technical Data: We collect IP addresses, browser type, access times, pages viewed, and other usage data to improve our services and detect potential security issues.
• Payment Information: When you make in-game purchases, we collect payment information through secure third-party payment processors. We do not store your complete payment details.

How We Use Your Information

Your information helps us provide and improve our services. We use the collected data for the following purposes:

• Service Provision: To deliver and maintain our game services, process your transactions, and provide customer support.
• Game Enhancement: To analyze gameplay patterns, identify areas for improvement, and develop new features that enhance your gaming experience.
• Security: To protect against fraud, unauthorized access, and other security risks.
• Communication: To send you important updates, maintenance notifications, and respond to your inquiries.
• Personalization: To customize your gaming experience based on your preferences and playing style.
• Analytics: To understand how players use our services and improve game performance.

Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All sensitive data is encrypted using advanced encryption protocols both in transit and at rest.
• Access Controls: Strict access controls and authentication mechanisms are in place to prevent unauthorized access to your data.
• Regular Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Secure Infrastructure: Our data is stored in secure, state-of-the-art data centers with multiple layers of physical and digital security.
• Employee Training: Our staff undergoes regular security training to ensure proper handling of user data.

Information Sharing

We may share your information with the following parties:

• Service Providers: Trusted third-party service providers who assist in operating our game, processing payments, or providing customer support.
• Analytics Partners: Companies that help us analyze game performance and user behavior to improve our services.
• Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties for marketing purposes.

Your Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of your personal data that we hold.
• Correction: You can request corrections to inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Data Portability: You can request a transfer of your data to another service provider.
• Marketing Preferences: You can opt-out of marketing communications while still receiving essential game updates.
• Objection: You can object to certain types of data processing.

To exercise these rights, please contact our privacy team using the information provided below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our dedicated privacy team:

Email: [email protected]
Address: Dragon Raja Headquarters
Zuhai Software Park,
Guangdong Province, China

We will respond to your inquiries within a reasonable timeframe and take appropriate action to address your concerns.